Our experience in the Ritz-Carlton Vienna was simply outstanding. We stayed 4 nights for my wife's birthday. The highlight of our stay was the welcomeness of the staff in general: front desk, restaurant, spa... We were personally welcomed by M Corentin d'Autheville who made sure that we had everything we needed. I would definitely recommend the Ritz-Carlton Vienna to my relatives and would look forward to coming another time.
Vincent
ตุลาคม 2566
I had an exceptional stay at The Ritz-Carlton Vienna! The staff truly made my experience unforgettable with their outstanding service and warm hospitality. I would like to extend a heartfelt thank you to Armand and Katerina for arranging an early check-in and for their exceptional services throughout my stay. Their professionalism and attentiveness were remarkable. A big thank you as well to Julia and Abu for their quick and efficient housekeeping and room service. They ensured everything was perfect and responded promptly to all requests. I also want to recognize Oliver and the concierge team for their incredible support in arranging trips and making restaurant reservations. Oliver’s attention to detail and helpfulness made everything seamless and enjoyable. Last but not least, I want to express my gratitude to Zsolt for his excellent concierge services, including assistance with luggage storage and handling the bags. His friendly demeanor and willingness to help were greatly appreciated. Overall, the staff at this property are amazing! The hotel itself was very clean, comfortable, and well-maintained. The location is fantastic—perfect for exploring the city. The dining-in experience was also impressive, with delicious food of excellent quality, flavor, and portion size. I highly recommend The Ritz-Carlton Vienna and will definitely be returning in the future!
Aisha
ธันวาคม 2567
Every thing! This was my second stay at the ritz Carlton Vienna, what can I say ! The ladies and gentlemen of the ritz keep on amazing me ! I booked through Booking.com , I was offered such a beautiful room ; great front office team, breakfast was amazingggggg as usual , such great F& B team I had also dinner at the same restaurant “ Distrikt” it was perfect , the food was served by the chef!!! Very delicious! The host was so accommodating! The concierge team was so helpful professional super service!!! The hotel is so clean cheerful with great positive vibes ! Prime location! I don’t want to forget the Spa it was amazing 🤩 the Roof bar is magnificent! Security team is so helpful and friendly, I would love to thank all the ladies and gentlemen of the ritz ! Kevin ,Meggy,Marlene, AUra, Oscar,Philipp, Oliver, Gerorge, Anastasia ,Rainer ( special thanks for helping me to find a great Arabic guide in such short time) , can’t wait for my next visit ♥️♥️♥️
Mariam
สิงหาคม 2567
1. Exceptionally good hotels have teams who make dreams come true. The Ritz Carlton Vienna not only did that, but when we had an emergency, they rose to heights never seen before. They have set the bar so high Nothing was too much, and they offered proactive support beyond any expectations. From the general manager to every individual we came across, they were absolutely brilliant! We really cannot thank them enough. 2. Location. 3. In house restaurants.
Janali
ตุลาคม 2567
Quite central, cozy & welcoming hotel w/ lovely staff
Karen
พฤศจิกายน 2567
The room, breakfast: food and service were excellent. Location.
Iris
ธันวาคม 2567
Sherry
กันยายน 2567
Great and tasty breakfasts. Very nice waiting staff at the reception and very nice surprises from the cleaning team. For example, seeing that I wear glasses - the glasses are arranged on the desk and wet wipes are provided for cleaning them. Every day there was something positively disturbing in the room.
Marcin
ตุลาคม 2567
We were very impressed with the friendliness of the staff , they were extremely helpful from the front door to reception /dining room /bar I celebrated my birthday whilst staying at the Ritz obviously the receptionist recognised this from my passport so on the morning of my birthday a birthday cake complete with candle arrived and the staff serenaded me with the “ happy birthday anthem “ Later that day when we arrived back from our day sightseeing a bottle of Champagne and another birthday cake awaited us in our room I was amazed with this kindness it made me feel very special. The concierge was very helpful and arranged sight seeing and theatre tickets and also booked us for dinner at Gasthaus zur Oper which was lovely .
Neary
ตุลาคม 2565
facilities, service and stad were amazing.
Chumana
กันยายน 2565